NOTICE: The Alliance Provider Operations Manual has been updated and the revised Manual will become effective on November 1, 2014.
As a participant in our network, you join a select and progressive group of providers and other stakeholders dedicated to providing quality care for consumers in Durham, Wake, Cumberland and Johnston counties. Alliance is a local management entity/managed care organization (LME/MCO) responsible for managing, coordinating, facilitating and monitoring the provision of local, state and Medicaid-funded mental health, intellectual/developmental disabilities and substance abuse services.
We value the balance between consumer choice and the ability to manage an administratively and programmatically-efficient system of services. We welcome you as our partner in our System of Care, providing evidence-based practices that achieve meaningful life outcomes for the citizens of our counties.
Alliance requires agencies that participate in our provider network community to be mission-driven, willing to work cooperatively on behalf of consumers and their family members, and be active participants within a System of Care philosophy. Private providers have the ability to leverage dollars through cost saving efficiencies, joint ventures, sophisticated business practices, inspired leadership, and other direct and indirect financial supports.
Contract agencies are expected to extend public funding as far as possible and should not operate with profit margin as their predominant business philosophy. It is Alliance’s goal to manage a comprehensive provider network that is organized, integrated, accessible and responsive and that provides an environment where providers, consumers and communities can thrive.