There is important information about Medicaid authorizations that were submitted to ValueOptions both before and since January 1 and their availability in the Alliance AlphaMCS Provider Portal.
Alliance Behavioral Healthcare authorizes an array of Medicaid and State-funded behavioral health services and services for individuals with intellectual and developmental disabilities who reside in Durham, Wake, Cumberland and Johnston counties. You can access the benefit plans here on the website. All authorization requests should be submitted by using the Alpha Provider Portal.
ProviderConnect may still be utilized for IPRS issues related to July-September 2012 authorizations and claims.
CAP-I/DD service authorization requests for Guilford County should be submitted through ProviderConnect.