The Alliance Quality Management Department develops and implements a quality management system including data management and reporting that is integrated philosophically throughout the organization to ensures a quality experience for each consumer.
- Incident Response Improvment System (IRIS) Manual
- IRIS FAQs
- IRIS Technical Manual
- IRIS Website
- NC-TOPPS Training Presentation
- Provider Quarterly Incidents Report (Form QM11)
- QM Dashboard
- QA-QI Checklist
- QM Plan FY13
- QM Training Presentation
The Alliance Strategic Plan is currently in the process of being revised and will be reposted soon.