To continue to help support the Provider Network with the Manage Change Requests that providers submit to NCTracks, Alliance can submit to DMA/DMH a log of MCRs that are over SIX weeks old to help address the timeliness of the requests. Alliance asks that providers submit spreadsheets no more than once per week following the directions below. Alliance will submit a compiled log weekly to DMA/DMH.
To submit Managed Change Requests for Routing to DMA/DMH, providers must submit a Managed Change Request to NCTracks. The request has to be outside of the SIX-week standard (at a minimum) that is outlined in the initial provider services correspondence to the provider from NCTracks. If the above information is met, then the provider should submit the details on this spreadsheet. ALL Fields must be completed or we cannot submit. Please email to Enrollment@AllianceBHC.org.