Credentialing and Enrollment Changes

Per NC DMA (Joint Communication Bulletin #J240), effective July 1, 2017 Alliance will no longer be able to enroll new providers (including new sites) in NCTracks via the Provider Upload process. However, all providers (including new sites) are required to be enrolled in NCTracks in order to also be enrolled in the Alliance Behavioral Healthcare Network. Get more information.

Important Information About NPI Numbers

The following information may affect provider’s ability to be paid if applicable. Due to upcoming requirements from the State in regards to encounter data, Alliance needs to make changes to ensure that all NPI numbers are active and correctly enrolled in NCTracks. Providers need to ensure their enrollment for each NPI number is active in NCTracks and under the Medicaid Benefit plan in NCTracks. This is required to continue to receive payment from Alliance for dates of service after June 1, 2017 associated with the affected NPI numbers. If an NPI number is terminated in NCTracks and/or terminated in the Medicaid Benefit plan in NCTracks, the NPI numbers will be de-activated in Alpha, resulting in claim denials for dates of service beginning June 1. Providers are responsible for verifying this information in NCTracks and addressing any NCTracks termination issues thru the NCTracks Manage Change Request process. Alliance strongly encourages providers to log into their NCTracks account to verify that their Billing and Rendering NPIs are active as indicated above. Providers are responsible for notifying Alliance at Enrollment@AllianceBHC.org once the NPI number is active in the NCTracks system so the affected NPI number can be re-activated in Alpha. Please ensure that the effective date of your NCTracks request runs consecutively with the end date so there is no lapse in coverage dates or there is risk of recoupment for that time period. Questions can be directed to Enrollment@AllianceBHC.org.

Revised Addendum to RFP #2017-001 Posted

A revised Addendum to RFP #2017-001 for Innovations Waiver Supported Living has been posted. The Addendum posted previously contained an incorrect email address.

TCLI Training

A two-day training on various aspects of the Transitions to Community Living Initiative will be held on June 6-7 at the Alliance Home Office. The training will review the history of the Olmstead and DOJ settlement, Housing First philosophy, strategies for maintaining tenancy, the Transitions to Community Living Initiative process, and a discussion of the concepts of Recovery and Determination. Get additional information and register for the training.

Apply to Be Part of a New Learning Collaborative

Comprehensive Trauma Informed Assessments are thorough tools for clinical decision making in complex cases. They are a compilation of standardized tools, collateral interviews, and youth interviews. One assessment takes 6-8 hours to fully complete. Alliance seeks In-Network child and adolescent outpatient agency providers to participate in a learning collaborative facilitated by the Center for Child and Family Health. Get more information and access the application to participate.

Alpha Provider Portal Logo

AlphaMCS Provider Portal Patient Module Webinar

This free webinar will review the new look and feel of the Patient Module in the AlphaMCS Provider Portal. It will be held on May 12 from 1:30-2:30pm. Register here. After registering you will receive a confirmation with instructions on how to join the webinar. Also, you can access a Provider Portal Patient Module User Guide for training purposes.

NC Innovations Waiver Listening Session

The NC Divisions of Medical Assistance and Mental Health, Developmental Disabilities and Substance Abuse Services are holding listening sessions on the NC Innovations Waiver as we prepare to renew the Wavier. The goals of the listening sessions are to provide an overview of the Innovations Waiver, to let you know what just happened and let you now what’s coming up, and to get feedback. The session in this region will be held in Chapel Hill on June 5. Get more information.

Important Information about NPI Numbers

Due to upcoming requirements from the State in regards to encounter data, Alliance needs to make changes to ensure that all NPI numbers are active and correctly enrolled in NCTracks. Providers need to ensure their enrollment for each NPI number is active in NCTracks and under the Medicaid Benefit plan in NCTracks. This is required to continue to receive payment from Alliance for dates of service after June 1, 2017 associated with the affected NPI numbers. If an NPI number is terminated in NCTracks and/or terminated in the Medicaid Benefit plan in NCTracks, the NPI numbers will be de-activated in Alpha, resulting in claim denials for dates of service beginning June 1. Providers are responsible for verifying this information in NCTracks and addressing any NCTracks termination issues thru the NCTracks Manage Change Request process. Alliance strongly encourages providers to log into their NCTracks account to verify that their Billing and Rendering NPIs are active as indicated above. Providers are responsible for notifying Alliance at Enrollment@AllianceBHC.org once the NPI number is active in the NCTracks system so the affected NPI number can be re-activated in Alpha. Please ensure that the effective date of your NCTracks request runs consecutively with the end date so there is no lapse in coverage dates or there is risk of recoupment for that time period. Questions can be directed to Enrollment@AllianceBHC.org.