Alliance Behavioral Healthcare provides helpful resources to individuals and their families who have Intellectual/Developmental Disabilities (I/DD). The resources and information provided in this section can help explain the kinds of services that are available and how to access them.

More information is always available by calling the Alliance Access and Information Center at (800) 510-9132 and asking to speak with an I/DD Access Specialist.

Basic FAQs on I/DD Services

Who can get help?

Residents of Durham, Wake, Cumberland and Johnston counties who are age three and older and who experience a severe, lifelong disability which:

  • Is the result of a mental or physical disability or a combination of both
  • Begins before the age of 22 or is caused by a traumatic brain injury at any age
  • Results in significant challenges in completing daily activities
  • In young children may be called a developmental delay

Children at least three years old may qualify for services. However, those younger than three may be reviewed only for the Innovations waitlist.

What kind of help is available?

  • Advocacy
  • Evaluations related to disability or illness
  • Counseling and behavioral health therapy and treatment
  • Medications
  • Relief care for primary caregivers/family
  • Finding and keeping a job
  • Learning new skills to live  in the community
  • Access to emergency medical and behavioral healthcare
  • Independent living programs

Each individual and family has unique characteristics. Alliance tries to fully develop options for each person based on eligibility, personal preference and available resources.

Who pays for the help I receive?

Federal, State and Local Funds
Public money is given to each county to pay for services. Alliance’s job is to make sure that money is used to help people who truly need the services and that the services help people meet their goals. This money is limited so sometimes people have to wait because there is not enough to pay for the services they need.

Medicaid
Medicaid is public health insurance available to people who are disabled and who do not have much money or income.

NC Innovations
NC Innovations is an NC Medicaid waiver program for people with I/DD who are at risk for institutional care in an Intermediate Care Facility (ICF-IDD),  but who can live safely in the community within the resource limits set by Medicaid.

Fee for Service
When people can afford to, they may pay for services themselves.

Limited funding can result in waiting lists for publicly-funded services, but don’t be discouraged from applying. Alliance will do its best to connect you to community resources, even if you must go on a waiting list for other services.

How do I apply for services?

Contact the Alliance Access and Information Center at (800) 510-9132 and ask to speak with an I/DD Access Specialist.

Additional Resources



Page last modified: May 10, 2018