The Office of Individual and Family Affairs exists because Alliance Behavioral Healthcare recognizes that consumer and family experience is critical in the planning and development of programs and services that allow people to have rich and fulfilling lives.

Everyone that works in Individual and Family Affairs is either a direct consumer of services, a family member, or both. Our purpose is to ensure that the voices of consumers and families are heard and integrated at all levels at Alliance.

We want to empower our consumers and families through education and exposure to resources.

Doug Wright

Doug Wright


Core Values

  • Consumer Driven
  • Integrated Management
  • Supportive
  • Open Minded
  • Encouraging

What We Do

  • Help people navigate the system
  • Assist with complaints, grievances and appeals
  • Knowledgeable about community resources
  • Inform senior management of concerns and needs in the community
  • Support the Consumer and Family Advisory Committee (CFAC)
  • Support the Human Rights committee
  • Involved with advocacy groups
  • Trainings and Presentations to consumers, families, providers and communities at large
  • Listen
  • Care

Doug Wright, Director of Individual and Family Affairs
(919) 651-8425
Email Doug

Page last modified: June 14, 2017