The Veterans Crisis Line connects veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call (800) 273-8255 and press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year.
You can access a publication that introduces some of the behavioral health problems facing veterans who have served in Afghanistan and Iraq, including substance abuse, post-traumatic stress disorder, depression and suicide, and discusses screening tools and intervention.
Hank Debnam serves as Military/Veterans Services Liaison for the four-county Alliance region. He is responsible for overseeing and enhancing Alliance’s efforts to effectively meet the behavioral health needs of military personnel, veterans and their families. Learn more.
Access and Information Center (800) 510-9132 We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Provider HelpDesk (919) 651-8500 Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line
(855) 727-6721 You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.