Alliance has launched Recovery University, a new online training gateway that allows members of the Provider Network and other community stakeholders to register for Alliance’s external trainings, including online and in-person classroom-based trainings. This curriculum is based on Alliance’s strong commitment to the concepts of recovery and self-determination. Learn more about Recovery University or access the new online training gateway.
We want to make it easy for you to get the services or information you need.
You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.