Alliance Strengthens Services with Care Coordinator Certification

(Durham, NC) – As part of Alliance Behavioral Healthcare’s effort to build an even stronger intellectual and developmental disability care coordination team, 30 Alliance Care Coordinators recently received certification by the National Academy of Certified Care Managers.

The NACCM certification, which requires education, training, supervised work experience and a rigorous exam, demonstrates competency in key work areas including assessment of client strengths, needs and preferences, writing goals and implementing a plan of care and managing and monitoring services and ongoing care needs.

“A national certification in care management for I/DD care coordination enriches the knowledge base of our staff in keeping with Alliance’s mission to address whole person care, said Alliance Director of I/DD Care Coordination Jeff Payne.

“The NACCM curriculum includes both disability-specific and generalized long-term care considerations when managing care for individuals with complex needs, including ethics, social determinant needs and care needs throughout the lifespan of our members. In addition, this certification is recognized by both public and private behavioral and physical health employers to keep Alliance staff contemporary for the ever-changing needs of the members and markets that we are serving now and may serve in the future,” Payne said.

Alliance is the managed care organization for publicly funded behavioral healthcare services for the people of Durham, Wake, Cumberland and Johnston counties. Alliance works with a network of almost 2,200 private providers to serve the needs of 471,000 Medicaid-eligible and uninsured individuals within a total population of 1.8 million.

The NACCM is a nonprofit organization supporting standards of competence in the practice of care management through the administration of a formal certification and recertification program.

Page last modified: December 8, 2017