The document used in the NC Innovations Waiver that records the specification of the minimum amount of assistance an individual must require in order to receive services in an institutional setting under the State Medicaid Plan. For the NC Innovations Waiver the institutional level of care setting that corresponds to the level of care that must be met for NC Innovations participants is the Intermediate Level of Care for individuals with Intellectual Disability and related conditions.
Relay: 711 or (800) 735-2962
We want to make it easy for you to get the services or information you need.
You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.