Open sessions are now available for our Independent Living Initiative (ILI) Training. This training will introduce users to the web-based ILI Housing application and is required for providers who want to apply for assistance for consumers who are facing a financial housing crisis. The training covers the criteria and eligibility requirements of the Independent Living Initiative funds. At the end of the training, providers will be able to apply for ILI Housing assistance on behalf of their clients. This training is also useful for those who are already registered in the database, but would like a refresher course. To register, click here.
A set of questions and answers pertaining to RFP #2018-100 for Child and Adolescent Day Treatment Program in Cumberland County has been posted to the Alliance website.
Alliance has launched the Alliance For Action on Opioids website (AllianceForAction.org), a resource to help individuals, family members, and professionals take small but important steps in their lives and work to help stem the tide of the opioid epidemic. Alliance for Action is targeted to individuals and families as well as health care providers, including pharmacists, and focuses on actions people can take against the opioid epidemic at home, or at work in the case of health care professionals.
Effective with date of service March 1, 2018, North Carolina Medicaid and NC Health Choice (NCHC) programs cover buprenorphine extended-release injection (Sublocade), for subcutaneous use in the Physician’s Drug Program (PDP) when billed with HCPCS code J3490 – Unclassified drugs. For more information, please read the Medicaid Bulletin.
Alliance will host a Health Information Exchange (HIE) training for all providers on Thursday, March 15 from 1:00-3:30pm at the Alliance home office. Providers can sign in starting at 12:45. Alice Miller, Business Development and Outreach Specialist-Health Information Exchange Authority (HIEA) from the NC Department of Information and Technology will provide an HIE overview and answer questions on how to connect as the deadlines approach.
A revised IPRS (non-Medicaid) rate sheet, which becomes effective on March 1, has been posted to the Alliance website.
NC HealthConnex is North Carolina’s new, modernized health information exchange, which delivers added value to the conversations that are happening at all levels in the healthcare industry. It breaks down information silos between providers, achieves greater outcomes for patients and creates efficiencies in state-funded programs such as Medicaid. Learn more.
Alliance is hosting a training on the First Responder Quality Improvement Plan on Thursday March, 8th from 10:00 am-11:30 am. All MH/SUD agencies who provide enhanced services are encouraged to attend. The training will provide an overview of the First Responder QIP, QIP methodology, current data and an overview of critical best practices for Comprehensive Crisis Plan call numbers. Interested participants should contact José R. López at JLopez@alliancebhc.org.
To continue to help support the Provider Network with the Manage Change Requests that providers submit to NCTracks, Alliance can submit to DMA/DMH a log of MCRs that are over SIX weeks old to help address the timeliness of the requests. Alliance asks that providers submit spreadsheets no more than once per week following the directions below. Alliance will submit a compiled log weekly to DMA/DMH.
To submit Managed Change Requests for Routing to DMA/DMH, providers must submit a Managed Change Request to NCTracks. The request has to be outside of the SIX-week standard (at a minimum) that is outlined in the initial provider services correspondence to the provider from NCTracks. If the above information is met, then the provider should submit the details on this spreadsheet. ALL Fields must be completed or we cannot submit. Please email to Enrollment@AllianceBHC.org.
Relay: 711 or (800) 735-2962
We want to make it easy for you to get the services or information you need.
You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.