i2i Center Plans Provider Success Symposium

The i2i Center for Integrative Health will hold a pre-conference “Provider Success Symposium” on December 4, 2018, from 1:30 to 4:00 pm before their “Visionary Voices” conference in Pinehurst, NC.

The symposium is titled “Change is Here! Critical Issues For Provider Success” and will offer  a big picture view and insight from experts on areas of planning most critical for provider success in the new Medicaid managed care integrated system.

  1. Topics to be covered include:
  2. Understand what being a value based provider as defined by health plans means;
  3. Understand the use of Electronic Health Records (EHR), connectivity to NC Health Information Exchanges (HIE), and how to use this data once it is flowing bi-directionally;
  4. Identification of the infrastructure you must have for data collection, reporting and analysis to meet quality indicators that will be dictated by multiple payer sources;
  5. Familiarization with the Alternative Payment Continuum including the tracking of costs in order to mitigate your financial risk;
  6. Practicing WHOLE person care and understanding that it is not as simple as integrated behavioral health and primary healthcare.

The speaker will be Tara Larson, Senior Health Policy Specialist, Cansler Collaborative Resources. Symposium experts include Paul Enderson, Executive Director, Youth Villages; Billy West, Executive Director, Daymark Recovery Services, Inc.; and Lindsay Crouse Mitrook, Director, Value Based Care, AmeriHealth.

More information may be found at the i2i Center website. To register, click here.

Alpha Maintenance Notification

AlphaMCS will be down on Thursday October 18th between the hours of 5 and 9 pm for scheduled maintenance.

All-Provider Meeting This Week

The next Alliance All-Provider Meeting will be held on Wednesday, October 17 at 1:00pm at the Alliance home office. Access the agenda.

Changes to Medicaid and State 7 Day Follow-up Performance Measures

Effective 10/01/2018 for all Medicaid and State Contracted Providers:

Re: Follow-Up After Discharge From Community Hospitals, State Psychiatric Hospitals, and Facility Based Crisis Services For Mental Health and Substance Use Disorder Treatment Performance Measures

Change: Services provided on the same day of discharge are no longer counted as a follow-up service towards these measures. Individuals must receive a follow-up service that occurs 1 – 7 calendar days following the discharge date. These changes are based on changes to the Medicaid and State performance measurement guide and consistent with HEDIS 2018.

Keeping Track of Hurricane Michael

The Alliance Disaster Response Team is watching the track of Hurricane Michael as it approaches the Gulf Coast. Significant winds and rain are forecast to affect the Alliance region the second half of this week. Providers are encouraged to make their usual disaster preparations.

Psychiatric Advanced Directives (PADs) Training Available

Free training is available in Wake and Cumberland Counties to providers to help individuals fill out and use Psychiatric Advanced Directives (PADs). These workshops will review the goals and benefits of Psychiatric Advance Directives and introduce techniques to assist persons with mental illness in completing them. Legal considerations, systems implementation and use of the NC advance directive registry will also be addressed.

The Wake County training will be Monday, October 22, 2018, from 1 – 4 pm at William F. Andrews Conference Center, 3024 New Bern Ave., Raleigh NC 27610. Click here for more information and to register. The Cumberland  County training will be Monday, December 3, 2018, from 1 – 4 pm at Southern Regional AHEC, 1601 Owen Drive, Classroom D (3rd Floor), Fayetteville, NC 28304. Click here for more information and to register.

Durham Training to Help Providers Navigate Court Expectations

Durham County is participating in a court improvement project to assist providers with preparing court reports for permanency hearings and court expectations. In support of this initiative, Alliance and Durham County Court Attorneys have collaborated to provide this amazing training. Here you will learn about:

  • Different Stages of Proceedings
  • Social Workers Request or Subpoenas
  • What Judges Want to Know
  • Evaluations and Assessments
  • Recommendations to the Court
  • Practical Considerations

Click here to register for the training.

To learn more about the training, click here to download the flyer.

October 2018 Alliance InTouch newsletter now available

The October 2018 edition of the Alliance InTouch newsletter for Alliance employees, friends and community members is now available! Stay “in touch” with what is going on at Alliance and the important work we do to deliver the best care to the people we serve.

Read and download the Alliance InTouch newsletter.

Incident (IRIS) Reporting: Late Submissions to be Tracked

​Effective October 1, 2018, Alliance’s Quality Management Department will begin tracking late submission of Level II and Level III incident (IRIS) reports more closely.  As stated in the IRIS Manual, a provider is required to submit an incident (IRIS) report within 72-hours of learning of an incident. Late submission of a single incident report will now trigger an email notification as a reminder of the provider’s reporting responsibilities. A second late submission within the same quarter will trigger a certified warning letter.  Should a third late submission be received within the same quarter, a plan of correction will be issued.  A plan of correction will also be issued if the provider receives two (2) certified warning letters  within two (2) consecutive quarters in the same fiscal year OR if the provider receives three (3) email notifications within three (3) consecutive quarters in the same fiscal year.

AlphaMCS Scheduled Maintenance

WellSky will be performing a PRODUCTION build for AlphaMCS Release 2.07. The tentative date is Wednesday, September 26 from 5:00pm – 9:00pm and the system will be down.

Note: Please clear your internet browser cookies and cache once the build is complete.