Unique invoice numbers and dates to be required

Beginning September 1, 2018, Alliance providers and vendors must submit invoices which include a unique invoice number and date. Any invoice submitted to Accounts Payable not containing a unique invoice number and date will be returned, which will cause a delay in payment.

Invoices can be sent electronically to the Accounts Payable Department using the email address [email protected]. Please do not send invoices to individual AP team members, as this will slow down processing.

For providers:

The required information on the Non-UCR invoice template appears in Red Type. This template is available on the Alliance Website. The required fields for invoice processing include:

  • Provider and project name
  • Contract maximum for project
  • Invoice number, invoice date, service month and invoice amount
  • Grantee’s authorized signature, printed name and title, date and preparer’s phone or email

For vendors:

If you have a purchase order from Alliance, please include the PO number on the invoice to assist the Accounts Payable Department in expediting payments.

Two new RFPs posted

The following new RFPs have been posted to the Alliance website.

  • RFP #2018-103 for TBI Waiver Services Cognitive Rehabilitation
    A prebid webinar will be held on August 14, 2018, from 11:30 am – 12:30 pm. Register with [email protected] for access code.


  • RFP# #2018-104 for TBI Waiver Services Resource Facilitation

Visit alliancebhc.org/about-alliance/rfps-rfis-qas to see all open Alliance RFPs and associated documents.


Provider Compliance Training Planned

A provider training on the topic of Effective Compliance Programming and Preventing Fraud will be held on September 20, 2018, from 1-4 pm at Alliance headquarters, 4600 Emperor Blvd., Durham, NC, 27703. To learn more or to register, please see the listing at Recovery University.

August 2018 Alliance InTouch newsletter now available

The August 2018 edition of the Alliance InTouch newsletter for Alliance employees, friends and community members is now available! Stay “in touch” with what is going on at Alliance and the important work we do to deliver the best care to the people we serve.

Read and download the Alliance InTouch newsletter.

Alpha Downtime

Alpha will be unavailable this evening from 5:15pm to 6:15pm to allow for maintenance. We apologize for any inconvenience this downtime may cause.

AlphaMCS 2.06 Production Build Complete

The AlphaMCS 2.06 production build is complete. Please clear your internet cache and cookies prior logging into the application.

Durham PAC Meeting Schedule

The Alliance Durham Provider Advisory Council is now meeting each third Thursday of the month at 2:00pm at the  Alliance Durham office, 414 E. Main Street, Room 26, Durham.

AlphaMCS Production Release

A production build for AlphaMCS is scheduled for Wednesday, July 25 from 5:00-9:00pm. This build will contain the password complexity changes. If your password does not currently meet the following criteria, the system will prompt you to update. Password requirements are character length of eight (8), including at least one lower case and one upper case alphabetic character, at least one number, and one special character (! # $ % – _ = + < >).

Reminder-Important Provider Survey

Alliance is evaluating network service adequacy and availability through a survey of network providers. The Alliance Provider Access Survey is the second of two surveys currently posted online for input. This survey is directed to network providers only, and we are requesting only one response per provider organization. If your organization hasn’t already responded, please identify the best person to complete the survey. Your responses to both surveys are very important to help us understand the service needs in our community. The information that we receive through this process will inform our service planning and development efforts for the next year and will help us better serve adults, children, and families in our communities.

Please complete the survey by Friday, July 26.

Date Change for September All Provider Meeting

The All Provider Meeting originally scheduled for September has been moved to October 17 from 1:00pm-3:30pm at the Alliance Home Office.