Request for Feedback on Community Needs Assessment

Alliance is conducting its annual Community Needs Assessment to evaluate service capacity, needs and gaps in Cumberland, Durham, Johnston and Wake counties. We are seeking input from our community through multiple approaches, including a web-based survey. Information received through this process will inform our service planning and development efforts for the next year and help us better serve adults, children and families in the Alliance region. Please help us obtain community feedback by responding to the survey by Friday, July 6 and by distributing this message to others who may have an interest in responding. Click below to access the survey:



We would also appreciate your help reaching consumers and families who do not have internet access or would prefer to submit a hard copy version of the survey. You may access printable versions below:



Global Quality Management Committee Recruiting Provider Representatives

Alliance Behavioral Healthcare’s Global Quality Management Committee is recruiting provider representatives with credentialed sites in Cumberland, Durham, Johnston, or Wake Counties to serve on the committee for a term of two years (July 1, 2018 – June 30, 2020).

The Global Quality Management Committee serves as the Alliance Area Board’s Monitoring and Evaluation Committee charged with the review of statistical data and provider monitoring reports. The goals of the committee are to ensure the quality and effectiveness of services and to identify and address opportunities for improvement in LME/MCO operations and the local service system. Provider representatives add valuable insight into improving the quality of care for our consumers. The selected provider representatives are expected to participate in approximately 9-10 committee meetings/year (typically the first Thursday of the month with breaks for holiday months) and review materials sent by email in a timely manner.

If you are interested in participating on the committee, please download and complete the application below and submit a current resume or CV to Tina Howard, Quality Review Manager, at no later than Friday, June 15, 2018. Questions may be directed to Ms. Howard at the email above or by phone at (919) 651-8441.

Download QM-Committee-Application-FY-19-20.doc (DOC, 48KB)

June 2018 Alliance InTouch newsletter now available

The June 2018 edition of the Alliance InTouch newsletter for Alliance employees, friends and community members is now available! Stay “in touch” with what is going on at Alliance and the important work we do to deliver the best care to the people we serve.

Read and download the Alliance InTouch newsletter.

Rescheduled Appointment Improvement Project

Alliance has been conducting a quality improvement project to increase the number of individuals who show for care after a referral from the Access and Information Center. We have heard, anecdotally, that a large number of the callers reschedule their appointments. We would like to collect data on how frequently this is happening and are asking for your help. If you receive a referral from our Access and Information Center and the caller or your agency reschedules that appointment, please insert the word “rescheduled” in the note section of the referral that you receive. If you need assistance with the note section, please see the training in Alpha University.

TBI Provider Information Session

The presentation from the TBI Provider Information Session hosted by Alliance on May 11 as well as the TBI Waiver Service List and Provider Specifications have been posted to the TBI page on the Alliance website.

Behavioral Health EHR Funding Program

The NC DHHS Office of Rural Health (ORH) and Division of Medical Assistance (DMA) partnered with the NC Health Information Exchange Authority (NC HIEA) to launch a program to assist behavioral health, mental health, and intellectual development and disability practices with purchasing an electronic health record (EHR) technology and establishing connectivity to the state-designated health information exchange, NC HealthConnex. Applications are due by May 31. Learn more.

IRIS unavailable May 10

​Please note that IRIS will be unavailable on Thursday, May 10, from 7 to 11 am due to server updates.

Alliance to Host Community Forum in Johnston County

Johnston County Mental Health, the Local Management Entity for public mental health, substance use, and intellectual/developmental disability care for the citizens of Johnston County, will merge with Alliance Behavioral Healthcare effective July 1, 2018. Please join us to discuss the merger:

Wednesday, May 30, 2018, 4–6 pm
Johnston County Agricultural Center
2736 NC Hwy 210, Smithfield 27577

Spanish language interpretation will be available. Please let us know of any other special accommodation requests by emailing