Open sessions are now available for our Independent Living Initiative (ILI) Training. This training will introduce users to the web-based ILI Housing application and is required for providers who want to apply for assistance for consumers who are facing a financial housing crisis. The training covers the criteria and eligibility requirements of the Independent Living Initiative funds. At the end of the training, providers will be able to apply for ILI Housing assistance on behalf of their clients. This training is also useful for those who are already registered in the database, but would like a refresher course. To register, click here.
Relay: 711 or (800) 735-2962
We want to make it easy for you to get the services or information you need.
You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.