Clinical Directors, administrators and program leaders should note that for FY18 Performance Measures and Benchmarks were added to all Medicaid and State provider contracts. Alliance is hosting two provider meetings to review findings from our data validation process and to collaborate on how we can work together to meet these performance expectations. The meetings are scheduled for December 11 from 10:00am-noon and December 14 from 1:00-3:00pm. Please register and attend one of these meetings.
Access and Information Center:
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.