The Department of Health and Human Services has released a detailed proposed program design for transforming the state Medicaid and NC Health Choice programs to managed care. DHHS issued its proposed program design to ensure stakeholders have an opportunity to comment on managed care specifics. Comments are being accepted through Sept. 8, 2017. To access additional information, including the link to the proposed program design, click here.
We want to make it easy for you to get the services or information you need.
You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.