Alliance is hosting a Provider Information Session for Providers interested in TBI Waiver Services. The session will outline the services available through the waiver and Alliance’s procurement plans for the covered services. The session will only be available face-to-face on May 11, 2018 from 10am-noon at The Frontier, 800 Park Offices Drive, RTP.
Relay: 711 or (800) 735-2962
We want to make it easy for you to get the services or information you need.
You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.