Join Alliance at one of our upcoming Recovery Series trainings. The Recovery Series is a diverse selection of workshops provided to the entire Alliance community that are recovery and self-determination orientated and encourages self-directed care in a way that impacts the overall health of our communities. To view Alliance’s trainings, visit Recovery University.
We want to make it easy for you to get the services or information you need.
You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.