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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans (Tailored Plans) will launch July 1, 2024.

Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for health plan participants or for providers.

Provider Central Search

Use the search function below to search Provider Central

Welcome to
Provider Central!

Provider Central is a new section of AllianceHealthPlan.org that consolidates our provider-focused public information and resources. No login is needed.

We expect the new architecture and intuitive navigation of Provider Central to improve the experience for anyone looking for provider-specific information on the Alliance website.

Become a provider

Introduction to
Provider Central

Check our video overview here to see how we've organized provider-focused materials.

  • Try the “I Want To” tab in the top-level navigation to tackle the most common provider tasks
  • Filter or search through all provider-focused documents as needed
  • Click the “Tailored Plan” tab for quick access to Tailored Plan-specific content in preparation for launch on October 1, 2023

Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or access Alliance news

Subscribe to Provider News (INOPERATIVE)

03/18/2024
New Clinical Coverage Policy Posted
CCP-100, Experimental and Investigational Services is posted to the Alliance Health website on March 19, 2024. It will become effective April 19, 2024....
03/18/2024
Optum-Change Healthcare Cyberattack
In late February, Change Healthcare, a division of UnitedHealth Group, was impacted by a cybersecurity incident. This cyberattack has affected Change Healthcare’s claims and payment infrastructure and disrupted claims processing across the United States. Providers affected by this issue should contact [email protected] and reference Change Healthcare Cybersecurity Incident in the subject line. A Provider Network Relations Specialist will reach out to you with next steps. Access NCTracks guidance....
03/14/2024
State-Funded Providers Waitlist Data Due Friday March 15
As directed by DHHS, effective February 2024, Alliance began to capture metrics of members being placed on provider’s state-funded service waitlists. Access a list of state-funded services here. Should you have any of these state-funded services in your contract, you will need to provide state-funded waitlist data monthly to [email protected]. This monthly report will capture metrics of individuals being placed on state-funded provider waitlists, including type of services requested, reason for removal from waitlist and dates of requesting and receiving services. Information and data sheets were sent to Alliance state-funded providers on Wednesday, January 31, 2024. If you are a state-funded provider and did not receive an email with this information, please email [email protected]....
This page was last reviewed for accuracy on 05/24/2021