The Alliance Complete Care model is built on the principles of population health, or working to improve the health of entire groups of people. The model’s priority in achieving the aim of population health is reducing health inequities or disparities among different population groups due to, among other things, the social determinants of health.

The videos on this page discuss Complete Care in more detail and share some of the innovative work being done at Alliance as part of this new model of care.



Page last modified: October 12, 2018





Page last modified: October 12, 2018

Improving Lives

Dr. Courtney Cantrell explains how Alliance Complete Care improves the lives of the people we serve, and how it is different from the way Alliance has operated in the past.

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Making An Impact

Alliance is using data to help us know where to focus in order to make a difference in people's lives. We are also innovating care coordination by implementing a whole-person focused team approach.

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Helping Youth

Alliance's “wraparound” approach helps youth and families stay in their communities while receiving the needed support to manage behaviors and navigate community resources.

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Moving to a Place of One's Own

Alliance is committed to developing community options for individuals who have serious mental illness who have been living in adult care homes and other group settings simply because in the past there were no other options.

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Engaging Individuals in Care

At Alliance we understand the emotional, social and physical aspects that contribute to an individual's quality of life, and we are committed to supporting people in attaining the resources they need to live well.

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Supporting People with Long Term Needs

Alliance is always improving our understanding of what individuals with intellectual and developmental disabilities need to live successfully in their own homes in our communities, and we are innovating to better support them.

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Addressing the Opioid Epidemic

Addiction to heroin and other illegal opioids, as well as misuse of prescription pain medications, is a national crisis that has led to increased opioid overdose deaths. In North Carolina, Alliance is at the forefront of efforts to help stem the tide by trying innovative interventions Alliance to make our communities safer and help prevent misuse and abuse of opioids.

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